000 00282nam a2200109Ia 4500
008 190914s9999||||xx |||||||||||||| ||und||
100 _aRobert Heath
245 0 _aCrises Management for Managers & Executives
260 _aNew Jersey
_bPrentice Hall
_c2001
300 _a697
942 _cBK
999 _c9379
_d9379