000 00393nam a2200157Ia 4500
999 _c803
_d803
003 OSt
005 20190927190600.0
008 190722s9999 xx 000 0 und d
020 _a978-1844800513
040 _cmaju
100 _aNevan Wright ,Peter Race
245 4 _aThe Management of Service Operations
260 _aSingapore
_bCengage learning
_c2012
300 _a346
942 _cBK
_2ddc