000 00277nam a2200109Ia 4500
008 190907s9999||||xx |||||||||||||| ||und||
100 _aBesterfield, Urdhwareshe
245 0 _aTotal Quality Management
260 _aIndia
_bDorling Kindersley
_c2003
300 _a558
942 _cBK
999 _c6333
_d6333