000 00442nam a2200157Ia 4500
999 _c614
_d614
003 OSt
005 20190927182606.0
008 190722s9999 xx 000 0 und d
020 _a978-1259010651
040 _cmaju
100 _aFitzsimmons, Fitzsimmons
245 0 _aService Management (Operations, Strategy, Information Technology)
260 _aNew Delhi
_bMcGraw Hill Education (India) Pvt. Ltd.
_c2014
300 _a541
942 _cBK
_2ddc