000 00314nam a2200133Ia 4500
008 190723s9999 xx 000 0 und d
020 _a978-1-25902621-2
100 _aValarie A. eithaml
245 0 _aServices Marketing
250 _a6th
260 _aChennai
_bMc-Graw Hill
_c2013
300 _a711:p
942 _cBK
999 _c1518
_d1518