| 000 | 00321nam a22001217a 4500 | ||
|---|---|---|---|
| 999 |
_c14071 _d14071 |
||
| 020 | _a1591397839 | ||
| 082 | _a658.15 | ||
| 100 | _aFrederick F. Reichheld | ||
| 245 | _aThe Ultimate Question: Driving Good Profits and True Growth | ||
| 260 |
_aUK _bHarvard Business School Press _c2006 |
||
| 300 | _a224 pages | ||
| 942 | _cBK | ||