000 00428pam a2200145 a 4500
999 _c13479
_d13479
020 _a0077078284 (pbk. : alk. paper)
082 0 0 _a658.562
100 1 _aClark, Frances A.,
245 1 0 _aLeadership for quality :
_bstrategies for action /
_cFrances Clark.
260 _aNew York :
_bMcGraw-Hill,
_cc1996.
300 _axiv, 215 pages :
_bill. ;
490 1 _aQuality in action
650 0 0 _aTotal quality management.
942 _cBK