000 00316nam a22001337a 4500
999 _c12885
_d12885
020 _a9789386873309
082 _a658
100 _aJohnston Robert,Clark Graham & Shulver Michael
245 _aService Operations Management
250 _a4th
260 _aIndia
_bPearson
_c2018
300 _a462 pages
942 _cBK