000 00269nam a22001217a 4500
999 _c12673
_d12673
020 _a9789353435417
082 _a658.8
100 _aJochen Wirtz
245 _aEssentials of Services Marketing
250 _a3rd
260 _aIndia
_bPearson
_c2018
942 _cMARKETING