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Selling and sales management / David Jobber, Geoffrey Lancaster.

By: Jobber, David, 1947-.
Contributor(s): Lancaster, Geoffrey, 1938-.
Material type: materialTypeLabelBookPublisher: Harlow, England ; New York : Prentice Hall/Financial Times, 2019Edition: 10th ed.Description: xxi, 522 p. : ill. ; 25 cm.ISBN: 9789352866045.Subject(s): Selling | Sales managementDDC classification: 658.81
Contents:
Development and role of selling in marketing -- Sales strategies -- Consumer and organisational buyer behaviour -- Sales settings -- International selling -- Law and ethical issues -- Sales responsibilities and preparation -- Personal selling skills -- Key account management -- Relationship selling -- Direct marketing -- Internet and IT applications in selling and sales management -- Recruitment and selection -- Motivation and training -- Organisation and control -- Sales forecasting and budgeting -- Salesforce evaluation.
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Item type Current location Collection Call number Status Date due Barcode Item holds
Management MAJU
Management 658.81 (Browse shelf) Available 9753
Management MAJU
Management 658.81 (Browse shelf) Checked out to Anum Tariq (F-2) 23/02/2025 9754
Total holds: 0

Includes bibliographical references and index.

Development and role of selling in marketing -- Sales strategies -- Consumer and organisational buyer behaviour -- Sales settings -- International selling -- Law and ethical issues -- Sales responsibilities and preparation -- Personal selling skills -- Key account management -- Relationship selling -- Direct marketing -- Internet and IT applications in selling and sales management -- Recruitment and selection -- Motivation and training -- Organisation and control -- Sales forecasting and budgeting -- Salesforce evaluation.

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